What We Collect. What We Don't.

Effective date: 16 August 2026

Last reviewed: 16 August 2026

Executive Summary: What You Need to Know About Elegrab

Elegrab is a full-page website screenshot tool that allows users to paste a public URL and render the entire webpage as a PNG, JPG, or PDF. This Privacy Policy explains our data collection, usage, and your privacy rights.

No Account Needed: Use our free tier without signing up or providing personal details.
Public URLs Only: We only capture public URLs you provide; we do not crawl or browse on your behalf.
Automatic Data Deletion: Captured images and PDFs are generated on demand and permanently deleted from our servers within 24 hours.
No Data Selling: We do not sell your personal information and do not use advertising cookies.
Privacy by Default: Non-essential cookies are disabled unless explicitly activated.

1. Scope of This Privacy Policy

This policy applies to elegrab.com and any related Elegrab applications or services. It is designed to comply with global data protection regulations, including the UK GDPR, Data Protection Act 2018, EU GDPR, US State Privacy Laws (such as CCPA/CPRA), Canada's PIPEDA, Quebec's Law 25, Australia's Privacy Act 1988, and New Zealand's Privacy Act 2020.

2. What Information Does Elegrab Collect?

2.1 Information You Provide Directly

URL Submissions: The public web addresses you submit for screenshot capture.
Customer Support: Email addresses and message content when you contact us.
Billing (Upcoming): Account details and billing information required for payment processing when paid plans launch.

2.2 Information Collected Automatically

Device Identifiers: Cookies or IP addresses used strictly to enforce the free-tier limit (five captures per rolling 24-hour period).
Technical Usage Data: Browser type, timestamps, and capture parameters (viewport size, device scale, capture mode).
Diagnostic Logs: Error logs, such as when a page fails to capture within the 30-second timeout window.

2.3 Third-Party Webpage Content

When you submit a URL, Elegrab renders the page using a headless instance of Chromium. We only capture publicly accessible URLs. Pages requiring login or authentication cannot be captured. Resulting screenshots may contain personal information visible on the third-party webpage. This content originates from the third party, and Elegrab does not review or moderate it prior to capture.

3. How We Use Your Information

Elegrab processes your information strictly for the following purposes:

Service Delivery: To render and deliver the webpage screenshots or PDFs you request.
Abuse Prevention: To enforce the daily free-tier limit and protect against misuse.
Security & Maintenance: To maintain a secure service and diagnose technical errors.
Customer Communication: To respond to your inquiries and support requests.
Account Management: To process payments and manage accounts (applicable upon launch of paid plans).
Legal Compliance: To comply with applicable laws and lawful requests from public authorities.

Zero Marketing Rule: We never use your information for advertising, nor do we build user profiles for marketing purposes.

4. Cookies and Tracking Technologies

Elegrab uses minimal cookies, primarily essential ones needed to enforce our free-tier limit. Non-essential cookies are turned off by default. For detailed information on cookie categories and retention, please refer to our Cookie Policy.

5. Data Retention: How Long Do We Keep Your Data?

Captured Files: Screenshots and PDFs are automatically deleted within 24 hours of generation.
Rate-Limit Identifiers: Retained on a rolling 24-hour basis.
Technical Logs: Retained for a maximum of 90 days for debugging and security.
Support Emails: Retained only as long as necessary to resolve your query.
Billing Data: Retained as required for tax, accounting, and legal purposes while your account is active.

6. Data Sharing and Third Parties

We never sell personal information or share it with data brokers or ad networks. We only share data with:

Infrastructure Providers: Secure hosting environments that run Elegrab's servers.
Payment Processors: Secure third-party gateways for billing (we do not store full credit card details).
Public Authorities: When legally required to protect rights, safety, or comply with the law.

7. International Data Transfers

Elegrab may process information in countries outside your home jurisdiction (including outside the UK/EEA). We ensure appropriate legal safeguards, such as the UK and EU Standard Contractual Clauses, are in place to protect your data during these transfers.

8. Global Privacy Rights

Depending on your location, you possess specific rights regarding your personal data:

UK & EEA (GDPR): Right to access, correct, delete, or restrict processing. Right to data portability. Complaints can be filed with local authorities (e.g., ICO in the UK).
United States (CCPA/CPRA): Right to know, delete, correct, and opt-out of data sharing. We honour Global Privacy Control (GPC) signals. You will not face discrimination for exercising these rights.
Canada (PIPEDA & Law 25): Right to access and challenge accuracy. Quebec residents have additional data portability rights.
Australia & New Zealand: Right to access, correct, and lodge complaints with the respective Privacy Commissioners.

9. Children's Privacy

Elegrab is not intended for children. We do not knowingly collect data from children under the applicable age of consent (e.g., 13 in the US, 16 in the EU). Any mistakenly collected children's data will be promptly deleted upon discovery.

10. Data Security

We implement robust technical and organisational security measures, including data encryption in transit. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

11. Automated Decision-Making

Elegrab does not use your personal information for automated decision-making that produces legal or significant effects.

12. Policy Updates

We regularly review and update this Privacy Policy. The "Last reviewed" date reflects the latest version. Material changes will be communicated via prominent notice or consent requests where legally required.

13. Contact Information

For questions or to exercise your privacy rights, contact us at:
Email: admin@elegrab.com

Users in the EU/UK have the right to lodge formal complaints with their local data protection authority, such as the Information Commissioner’s Office (ICO) in the UK.